Frequently Asked Questions

Do I need a referral?
No, you can schedule directly by calling 574-391-1111 or booking online. The exception is some insurance plans, such as United Healthcare HMO plans, which require a referral from your primary care provider. Check with your insurance if you’re unsure.

Do you take my insurance?
We accept most major insurance plans, including Medicare. See our full list of accepted insurance plans. We are not contracted with Medicaid or Healthy Indiana Plans.

What should I bring to my first visit?
Please bring your current insurance card, a government-issued photo ID, and a list of your medications. You can save time by filling out your new patient forms ahead of time through the text message you will receive leading up to your appointment.

Do you see children?
Yes, we see patients of all ages, including infants.

How do I book a cosmetic appointment?
Please call us at 574-391-1111 to schedule a cosmetic appointment or consultation. Cosmetic treatments are not covered by insurance, and we offer financing through CareCredit. See our cosmetic services.

Do you offer payment plans?
Yes. Please call 574-391-1111 and press 4 for billing to discuss options. For cosmetic treatments, we also accept CareCredit.

What if I need to cancel or reschedule?
Please call at least two business days before your appointment. Cancellations with less notice, and missed appointments, may be charged a fee. See our No-Show & Late Cancellation Policy.

What if I’m sick before my appointment?
If you have respiratory symptoms or an infectious illness or have been in close contact with someone who does, please call us before your visit. We may ask you to reschedule.

How can I contact the practice?
Call us at 574-391-1111 during business hours (Monday–Thursday, 7:30 a.m. -4:30 p.m., and Friday 7:30 a.m. -4 p.m.). For general questions, you can also text 574-701-2943, and we’ll get back to you as soon as possible. To schedule an appointment, please call; available times can fill quickly.

Where are you located, and where do I park?
We are on the south side of South Bend at 4322 Lafayette Blvd, South Bend, IN 46614, close to the intersection of Michigan Street and Ireland Road. Free parking is available in our lot with overflow parking behind the building. Get directions.